FAQ | 9thgem

What is oxidized jewelry?

Oxidized jewelry is metal jewelry that has been intentionally tarnished to create a vintage or antique look. The oxidation process enhances the intricate details and designs, giving each piece a unique character.

What materials are used in your jewelry?

Our pieces are made from high-quality base metals, often plated with silver or other finishes, and adorned with synthetic or semi-precious 9th gem stones for a beautiful appearance.

How should I care for my imitation jewelry?

To prolong the life of your jewelry, avoid exposure to moisture, perfumes, and harsh chemicals. Clean gently with a soft cloth and store in a dry place to prevent tarnishing.

Are the gemstones real?

The 9th gem stones used in our jewelry are typically synthetic or semi-precious, carefully selected for their color and clarity, ensuring a stunning appearance at an affordable price.

Do you offer international shipping?

Yes, we ship internationally! Shipping costs and delivery times may vary based on your location. Please refer to our shipping policy for detailed information.

Is your jewelry suitable for sensitive skin?

While our jewelry is made from quality materials, some individuals may still experience sensitivity. We recommend checking product descriptions for specific details regarding metal content.

What is your return policy?

Please note that we have a no return policy due to the nature of our products. We encourage you to carefully review your selections before purchasing. If you have questions about a specific item, feel free to reach out!

How can I contact customer service?

You can reach our customer service team through email customersupport@9thgem.com, or by phone during our business hours. We’re here to assist you.